Fylendo.com (operated by Fylendo, Registration No. 92481982, located at 25B Kessler Triangle, Watsicaport, TAS 9894, Switzerland) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Important Notice: By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our website.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Subscribe to our newsletter
- Contact us via email or contact form
- Participate in promotions or surveys
- Create an account on our website
- Leave comments or reviews
Personal information may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (processed securely by third-party payment processors)
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Device identifiers
- Location data (approximate geographic location)
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
- Advertising Cookies: Used to deliver relevant advertisements
- Social Media Cookies: Enable social media sharing features
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: Deliver content, products, and services you request
- Communication: Send newsletters, promotional materials, and updates (you can opt-out anytime)
- Personalization: Customize your experience and show relevant deals
- Analytics: Analyze website usage to improve our services
- Marketing: Display targeted advertisements based on your interests
- Security: Protect against fraud, unauthorized access, and security threats
- Legal Compliance: Comply with applicable laws and regulations
- Customer Support: Respond to inquiries and provide assistance
3. Legal Basis for Processing (GDPR Compliance)
For users in the European Economic Area (EEA) and Switzerland, we process personal data based on the following legal grounds:
- Consent: You have given explicit consent for specific purposes
- Contract Performance: Processing is necessary to fulfill our contractual obligations
- Legal Obligations: Processing is required to comply with legal requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided your rights do not override these interests
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and conducting business, including:
- Analytics Providers: Google Analytics, Facebook Pixel
- Email Service Providers: For newsletter distribution
- Advertising Partners: Google Ads, social media advertising platforms
- Payment Processors: Secure payment gateway providers
- Hosting Providers: Website hosting and infrastructure services
These third parties are contractually obligated to keep your information confidential and use it only for specified purposes.
4.2 Affiliate Partners
Our website contains affiliate links. When you click on these links and make purchases, we may receive a commission. We do not share your personal information with merchants unless necessary to complete a transaction you initiated.
4.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our website before your information becomes subject to a different privacy policy.
5. International Data Transfers
Your information may be transferred to and processed in countries other than Switzerland. These countries may have different data protection laws than your jurisdiction. We ensure appropriate safeguards are in place to protect your information, including:
- Standard Contractual Clauses approved by the European Commission
- Privacy Shield certification (where applicable)
- Adequacy decisions by relevant authorities
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary based on:
- The nature of the information
- Legal and regulatory requirements
- Business and operational needs
- Your consent preferences
When personal information is no longer needed, we securely delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you have the following rights regarding your personal information:
7.1 European Users (GDPR Rights)
- Right to Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restriction: Limit how we use your information
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw previously given consent at any time
7.2 Swiss Users
Under Swiss Federal Data Protection Act (FDPA), you have similar rights to those under GDPR, including access, correction, deletion, and objection to data processing.
7.3 Exercising Your Rights
To exercise any of these rights, please contact us at:
- Email: [email protected]
- Phone: +251 320 238 784
- Mail: 25B Kessler Triangle, Watsicaport, TAS 9894, Switzerland
We will respond to your request within 30 days. We may require verification of your identity before processing your request.
8. Marketing Communications
If you have subscribed to our newsletter or opted in to receive marketing communications, you can:
- Unsubscribe using the link at the bottom of any marketing email
- Update your email preferences in your account settings
- Contact us directly to opt-out
Note that even if you opt-out of marketing communications, we may still send you transactional or administrative emails related to your use of our services.
9. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information promptly.
If you believe we have collected information from a child under 16, please contact us immediately at [email protected].
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Regular security audits and assessments
- Access controls and authentication procedures
- Employee training on data protection
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
11. Third-Party Websites
Our website contains links to third-party websites, including affiliate merchant sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
This Privacy Policy applies only to information collected by Fylendo.com.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about personal data collected, used, and disclosed
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights
To exercise these rights, contact us at [email protected] with "California Privacy Request" in the subject line.
13. Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature that signals websites you visit that you do not want your online activities tracked. Currently, there is no standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we provide you with choices about data collection and use as described in this policy.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We will update the "Last Updated" date at the top of this policy.
For material changes, we will:
- Notify you via email (if you have provided an email address)
- Display a prominent notice on our website
- Request your consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
15. Contact Information
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Fylendo
25B Kessler Triangle
Watsicaport, TAS 9894
Switzerland
Email: [email protected]
Phone: +251 320 238 784
Registration Number: 92481982
Data Protection Officer
For privacy-related inquiries, you may also contact our Data Protection Officer at: [email protected]
Supervisory Authority
If you are located in the EEA or Switzerland and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority:
Swiss Federal Data Protection and Information Commissioner (FDPIC)
Website: www.edoeb.admin.ch
Your Consent: By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
This Privacy Policy was last updated on November 15, 2025, and is compliant with GDPR, Swiss FDPA, and CCPA requirements.